Overview
Shipping orders used to be faxed over from 50+ stores at the time and then we would write inventory on paper. I helped create a more streamlined process: Desktop app on local store computers -> input orders digitally via Typeform -> order gets pushed to Monday.com for us to fulfill -> stores are automatically communicated when their order is received and when they are shipped out.
Key Highlights
- Eliminated fax-based ordering from 50+ stores
- Digital ordering via Typeform integration
- Monday.com workflow for order fulfillment
- Automated store communication on order status
- End-to-end digital transformation of shipping process
More details, case study images, and metrics coming soon.